Prabhash Kumar, Ludhiana

I belong to Bhagalpur, a small town in Bihar. My journey in the market research industry started in the year 2007 post my intermediate exams. I came to Delhi & started working as a freelance interviewer with various companies i.e. TNS, AC Nielsen, etc. Then in the year 2008 I got a chance to work with Market Xcel also as a freelancer.

Though, I wanted to study further & pursue higher education, I wasn’t able to do so as I had to secure my financial situation first. It would have been difficult for me to survive by stopping or cutting back on the income which I was earning, so I decided to give my studies a break & kept on working.

On the other hand, I feel that having practical knowledge & experience which I got while working is more than what I could have got through bookish education only. It made me more responsible & disciplined early in life .

After a year of working together, Market Xcel offered me a permanent job position of a “Project Coordinator” seeing my dedication, performance, honesty & knowledge . I readily accepted the offer.

I kept performing well consistently & was always rewarded well for the same. Sometime later, I simultaneously started pursuing Graduation & completed it in the year 2014. That’s when I was given the opportunity to shift base from Delhi to Ludhiana & handle the complete branch operations on my own. Initially, it was difficult for me since I didn’t have command over a new language but with time I managed to learn it & succeeded. A lot of credit for this goes to my immediate supervisor who had shown faith in me & kept motivating me all the time.

After working with Market Xcel I have forgotten my earlier purpose to work- which was just to make money, but now I work for happiness. I work to live & enjoy my life. I work to learn.

Another key difference I have noticed & experienced here is the relationship between employees & the organization, not only on professional but personal front too which binds everyone around. I get opportunities to interact with senior management & at times also coordinate directly with the clients; which enhances my exposure. This has further helped me gain more confidence. This organization understands employee’s concerns & helps in sorting them out.

I specially want to thank my immediate supervisor as he keeps on guiding me on regular basis & is always available to support me; whenever I need it.

I came here as a freelancer about 8 years back but today I’m “Assistant Manager- Operations”, taking care of field operations for entire Punjab, Himachal, J&K and Srinagar region which has made my family very proud of me.

Thanks to Market Xcel family for giving meaning to my life & accepting me with open arms the way I am!

Prabhash Kumar, Proud Family Member